GDPR: Salesforce’s Commitment

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As a Salesforce Partner we, at Up Consulting, want to share with you this article from Salesforce about the GDPR, General Data Protection Regulation. Let’s see the Salesforce’s commitment.  At Salesforce, trust is our #1 value. The protection of our customers’ data is paramount. The General Data Protection Regulation (GDPR) is a comprehensive European privacy law… Read more »

UpCRM Newsletter – Edition Spring 2017

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Vous l’avez peut être déjà reçue… La newsletter de UpCRM est enfin là. Découvrez toutes les nouveautés chez UpCRM mais aussi sur le marché, au Luxembourg etc. Alors, What’s Up ?             EDITO Welcome to our Up first newsletter, In 2013 when we founded UpCRM with Yves Leblond, we were convinced… Read more »

Salesforce & Cisco join forces to bring disruptive innovation to customer service thanks to Artificial Intelligence

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We chose to share with you this awesome content from Salesforce about Salesforce & Cisco joinng forces to bring disruptive innovation to customer service thanks to Artificial Intelligence. Find the original article here.  Customer service is typically thought of as being reactive — the customer picks up the phone, or fills out a form on the… Read more »

Les tendances CRM 2017

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  En parcourant la toile, nous avons trouvé cet article fort intéressant, présentant les tendances CRM en 2017. L’équipe de UpCRM a pensé que le sujet pourrait vous intéresser, alors aujourd’hui nous le partageons avec vous.    CRM : Quelles tendances en 2017 ? Publié le 22/03/2017 par Laurent Bailliard sur www.actionco.fr – « CRM : quelles… Read more »

Senior CRM Consultant

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  Up CRM is looking for a Senior CRM Consultant UpCRM Job Description     Job Purpose The Senior CRM Consultant responsibilities are 2-fold: 1. Assist UpCRM Business Development activities by driving discovery missions at UpCRM clients, understand both Business and Application Requirements and support the solution crafting to address client’s needs 2. He/She will… Read more »