Salesforce: Top 6 Predictions for 2018

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Salesforce is now the 7th most in-demand software skill.  With almost every industry using the platform, it is exciting to look at previous trends to help us to predict the future. So what does 2018 hold for Salesforce’s customers and SFDC professionals in the market? Here are the top 6 Salesforce predictions for 2018: 1. Demand will… Read more »

How to Choose the Best CRM for Small Business ?

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Today, we thought interesting to share with you this article on the 5 things to consider when you are looking for the best CRM solution for your small business. Without a CRM system, most businesses handle customer information using the old-fashioned tools: Excel spreadsheets, Google documents, email or even note cards. These things work fine… Read more »

CRM : More and more implemented in hospitals

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We thought interesting to share with you this article, which shows us one more time how a CRM is essential for all companies or institutions. Hospitals administration can be slow and lack of communication. Everyone can relate to this matter. But is there a way hospital organization could be easier and smoother? Indeed, implementation of… Read more »

Data Management & GDPR – Five Pillars for Success Using Talend

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As a Talend Partner, UpCRM should share with you these informations about the Data Management & GDPR, let’s discover the five pillars for success Using Talend (an article written by our Partner)  When the General Data Protection Regulation (GDPR) goes live in May 2018, businesses will need to track and trace sensitive data and determine how… Read more »

Salesforce & Cisco join forces to bring disruptive innovation to customer service thanks to Artificial Intelligence

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We chose to share with you this awesome content from Salesforce about Salesforce & Cisco joinng forces to bring disruptive innovation to customer service thanks to Artificial Intelligence. Find the original article here.  Customer service is typically thought of as being reactive — the customer picks up the phone, or fills out a form on the… Read more »