Salesforce & Cisco join forces to bring disruptive innovation to customer service thanks to Artificial Intelligence

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We chose to share with you this awesome content from Salesforce about Salesforce & Cisco joinng forces to bring disruptive innovation to customer service thanks to Artificial Intelligence. Find the original article here.  Customer service is typically thought of as being reactive — the customer picks up the phone, or fills out a form on the… Read more »

Les tendances CRM 2017

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  En parcourant la toile, nous avons trouvé cet article fort intéressant, présentant les tendances CRM en 2017. L’équipe de UpCRM a pensé que le sujet pourrait vous intéresser, alors aujourd’hui nous le partageons avec vous.    CRM : Quelles tendances en 2017 ? Publié le 22/03/2017 par Laurent Bailliard sur www.actionco.fr – « CRM : quelles… Read more »

Senior CRM Consultant

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  Up CRM is looking for a Senior CRM Consultant UpCRM Job Description     Job Purpose The Senior CRM Consultant responsibilities are 2-fold: 1. Assist UpCRM Business Development activities by driving discovery missions at UpCRM clients, understand both Business and Application Requirements and support the solution crafting to address client’s needs 2. He/She will… Read more »