| Salesforce Basecamp Hamburg

Salesforce DESchuppen 52 Australiastr. 52 20457 Hamburg

Das Salesforce Basecamp kommt nach Hamburg – seien Sie dabei!

Ein Tag voll Innovation, Inspiration und Networking.

Wir befinden uns bereits mitten in der vierten industriellen Revolution – im Alltag sind wir ständig online und nutzen laufend smarte Dinge, beispielsweise im Auto oder beim Online-Shopping. Damit ändert sich aber auch die Erwartungshaltung der Kunden an Unternehmen.

In mehr als 35 Sessions, Live-Demos und in der Customer Success Expo erleben Sie, wie Sie die Chancen der vierten industriellen Revolution im Vertrieb, Kundenservice, Marketing und Commerce nutzen, um die Erwartungen Ihrer Kunden sogar noch zu übertreffen.

Lassen Sie sich von echten Trailblazern inspirieren – innovativen Unternehmen, die ihre Kunden immer wieder begeistern. Lernen Sie neue Wege kennen, wie Sie die Customer Experience für Ihre Kunden neu definieren können.

| On Demand Webinar – Empower Customers With a Modern Self-Service Experience

SalesforceOn demand - Live Webinar

Delivering a first-rate customer experience requires creating an online experience that seamlessly connects customers to the information and business process they need most to be successful. Whether customers want to find a quick answer or get anytime access to manage their account, they expect an experience that is always on, personalised and easy to use.

Tune in to our on-demand webinar and learn how Community Cloud:

  • Easily extends business data and process from Salesforce and third-party systems in an engaging customer portal for any use case
  • Enables companies to create beautifully branded, mobile portals that effortlessly connect customers with the information and tools they need most

Our expert speakers:

  • Edward-Millington Jones, Sales Enablement Manager, British Airways
  • Rebecca Mackenzie, Product Marketing Manager, Service Cloud & Community Cloud, Salesforce
  • Joel Bynes, Principle Solution Engineer, Service Cloud, Salesforce

| Munich Service Cloud Community – Isar Floßfahrt

Salesforce DESalesforce Erika-Mann-Straße 31 80636 München

Endlich ist es soweit - die Munich Service Cloud Community feiert Geburtstag!

Mit einer ISAR FLOSSFAHRT möchten wir den ersten Geburtstag der Munich Service Cloud Community feiern. 

Wir laden Sie ganz herzlich ein einen Tag auf der Isar zusammen mit anderen Servicleitern/- Verantwortlichen, Vordenkern, Meinungsmachern zu verbringen. Seien auch Sie ein Trailblazer und tauchen Sie ein in den regelmäßigen Austausch mit Gleichgesinnten. 
Ziel von Salesforce ist der Aufbau einer lokalen Service Community, damit SIE als unser Kunde eine Plattform zur offenen Diskussion haben.

Register here



Save the date

| Associations, comment gérer votre base de données ?

UpCRM & IMSUpCRM - 4 rue des joncs L-1818 HOWALD

Workshop "En Pratique"

IMS Luxembourg En pratiqueUpCRM soutient les associations depuis sa création en 2013, l'occasion de co-organiser une session pratique avec IMS Luxembourg, autour de la thématique de la gestion de base de données, à destination des associations "Membres Associés" dans le cadre du projet Part&Act.

IMS facilite la collaboration entre le secteur de l’économie sociale et solidaire et ses membres pour décupler l'impact et l’innovation sociale, au travers de transferts de compétences, de partages d’expertise, de mises en relation, etc.

Les organisations ont désormais un nombre croissant d'informations et données à gérer dans le cadre de leurs activités, ce workshop avait pour but de les aider à structurer leur démarche.

Ces données sont liées à leurs bénéficiaires, activités, bénévoles ou encore donateurs, données qui peuvent également être à caractère sensible.

Save the date

| 3 steps to give a boost to your nonprofit organization using the best CRM approach!

UpCRMImpactHub, Munich

UpCRM-Munich office


Share with the Nonprofit Community its way to success,

while deploying best practices in interacting with their stakeholders:

Donors, Members, Sponsors, Funders, Employees.



3 steps to give a boost to your nonprofit organization, using the best CRM approach!

Nonprofit-Organization-Flechtwerk 2+1 GmbH

  • Focus on your mission:

    « Flechtwerk 2+1 GmbH For children with two homes »

    Jobst Munderlein, CEO and Founder of Mein Papa kommt! will explain how Flechtwerk leverages the Salesforce CRM solution to support its activities, based on their strong expertise in the field of multlilocal family life, connecting children with their parents after separation when far distances complicate life.
    Flechtwerk visiting program "Mein Papa Kommt" (“Daddy is Coming”) for non-resident fathers and mothers was awarded as "startsocial" winner by chancellor Angela Merkel in 2012.

  • Choose the right solution:

    Technology can change the world when used for good! puts the world’s best technology in the hands of nonprofits and educational institutions, so that they connect their nonprofit organizations and accelerate their impact.
    Lisa Grotenrath, Account Executive at, will present the program in charge of nonprofit organizations, and how your organisation can take benefit from it.



  • Set the path to success:

    Key success factors for CRM Implementation to support the development of Nonprofit Organizations

    Yves Leblond, Director of Consulting and Innovation at UpCRM, a partner will present a structured approach to set up a CRM environment that supports a better engagement of the different stakeholders of a Nonprofit Organization. A structured project approach to help non-profit organisation to provide the best Customer Experience for Donors, Sponsors, Volunteers, Employees and Funders.


  • Round table

  • Sessions will be followed by a networking drink to allow everyone to pursue discussions.



Register here!


Please fill in this form:



By registering for this event,
you accept Up GDPR Policy.

By submitting this form, you agree to have your contact information, including email, passed on to the sponsors of this event for the purpose of following up on your interests.


Location: Gotzinger Str. 8, 81371 München

Date: Thursday, May 23rd

Time: starts at 3.00pm

Followed by a networking drink

Save the date

| UpCRM & Salesforce @ICT Spring 19′

UpCRM & SalesforceKirchberg - Luxembourg

Salesforce is attending ICT Springs 19' !


Salesforce Keynote ICT Springs:

'Collaborate with FinTechs to stay relevant towards your customers'

When we look at the 4th industrial revolution, it's all about being connected to your customer and the challenges that the financial services industry faces. Open Banking and customer expectations have forced financial institutions to collaborate with FinTechs, but how does this work with many different partners?

Join Sander Daniels, Regional VP for Financial Services at Salesforce to look at the benefits of an Open, Cloud-based ecosystem.


Salesforce Keynote ICT Springs by Sander Daniels

FinTech Summit - Tuesday, May 21st