Trainings

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| Salesforce Basecamp Hamburg

Salesforce DESchuppen 52 Australiastr. 52 20457 Hamburg

Das Salesforce Basecamp kommt nach Hamburg – seien Sie dabei!

Ein Tag voll Innovation, Inspiration und Networking.

 
 
 
Wir befinden uns bereits mitten in der vierten industriellen Revolution – im Alltag sind wir ständig online und nutzen laufend smarte Dinge, beispielsweise im Auto oder beim Online-Shopping. Damit ändert sich aber auch die Erwartungshaltung der Kunden an Unternehmen.

In mehr als 35 Sessions, Live-Demos und in der Customer Success Expo erleben Sie, wie Sie die Chancen der vierten industriellen Revolution im Vertrieb, Kundenservice, Marketing und Commerce nutzen, um die Erwartungen Ihrer Kunden sogar noch zu übertreffen.

Lassen Sie sich von echten Trailblazern inspirieren – innovativen Unternehmen, die ihre Kunden immer wieder begeistern. Lernen Sie neue Wege kennen, wie Sie die Customer Experience für Ihre Kunden neu definieren können.
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Register

| On Demand Webinar – Empower Customers With a Modern Self-Service Experience

SalesforceOn demand - Live Webinar

Delivering a first-rate customer experience requires creating an online experience that seamlessly connects customers to the information and business process they need most to be successful. Whether customers want to find a quick answer or get anytime access to manage their account, they expect an experience that is always on, personalised and easy to use.

Tune in to our on-demand webinar and learn how Community Cloud:

  • Easily extends business data and process from Salesforce and third-party systems in an engaging customer portal for any use case
  • Enables companies to create beautifully branded, mobile portals that effortlessly connect customers with the information and tools they need most

Our expert speakers:

  • Edward-Millington Jones, Sales Enablement Manager, British Airways
  • Rebecca Mackenzie, Product Marketing Manager, Service Cloud & Community Cloud, Salesforce
  • Joel Bynes, Principle Solution Engineer, Service Cloud, Salesforce
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| Munich Service Cloud Community – Isar Floßfahrt

Salesforce DESalesforce Erika-Mann-Straße 31 80636 München

Endlich ist es soweit - die Munich Service Cloud Community feiert Geburtstag!

Mit einer ISAR FLOSSFAHRT möchten wir den ersten Geburtstag der Munich Service Cloud Community feiern. 

Wir laden Sie ganz herzlich ein einen Tag auf der Isar zusammen mit anderen Servicleitern/- Verantwortlichen, Vordenkern, Meinungsmachern zu verbringen. Seien auch Sie ein Trailblazer und tauchen Sie ein in den regelmäßigen Austausch mit Gleichgesinnten. 
Ziel von Salesforce ist der Aufbau einer lokalen Service Community, damit SIE als unser Kunde eine Plattform zur offenen Diskussion haben.

Register here

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Events

Save the date

| Patrick ITTAH’s CRM Journey with UpCRM & Salesforce

UpCRMLuxembourg City: Scouts & Guides Building - 61a, rue de Trèves L-2630 Luxembourg

Join us at our next event!

 



These interactive sessions are the perfect occasion to hear more about Salesforce and attend demos featured by specialists from Salesforce! Discover a great way to make an impact on your business, adopting a customer centric approach.

Come and meet speakers among Luxembourg customers sharing their CRM journey.

 

We will be pleased to welcome you starting at 8.30 am for registration and breakfast.

9.00 - 11.45: Interactive Sessions

UpCRM

Welcome & Introduction: Your Customer Journey Starts with your Employee Journey

Patrick ITTAH

Co-Founder

Fondation Follereau Luxembourg

Noble Missions deserve Great Technology

Conny REICHLING

Chargée de Direction

Salesforce

Find, Win, Keep: The Power of Salesforce Multi-Cloud

Ann HEYVAERT

Sr Manager Partner Sales

Benoit SOMERS

Sales Director

Alter Domus

How Salesforce CRM has helped us piloting our growth

Jonathan VEILER

Head of IT Development

Excellium

Boost your marketing campaigns and generate leads with Salesforce Pardot

Settle GDPR compliance readiness

Christophe BIANCO

Managing Partner

Amélie DIDION

Marketing Specialist

15 minutes: Coffee Break

Skeeled

I want my CRM operational in one week!

Olfa DJEMAL

Head of Sales

Salesforce

AI for Sales Cloud & Service Cloud demonstrations with Einstein

Carmina COENEN

Director Solution Engineering

Gianni COOREMAN

Lead Solution Engineer

 

Round Table

How to offer Best Customer Experience

All guests speakers

11.45 - 13.30: Networking Lunch

Venue:

"Scouts & Guides Building" - FNEL

61A, rue de Trèves L-2630 Luxembourg City

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Save the date

| Conny REICHLING’s CRM Journey with UpCRM & Salesforce

UpCRMLuxembourg City: Scouts & Guides Building - 61a, rue de Trèves

Join us at our next event!

 



These interactive sessions are the perfect occasion to hear more about Salesforce and attend demos featured by specialists from Salesforce! Discover a great way to make an impact on your business, adopting a customer centric approach.

Come and meet speakers among Luxembourg customers sharing their CRM journey.

 

We will be pleased to welcome you starting at 8.30 am for registration and breakfast.

9.00 - 11.45: Interactive Sessions

UpCRM

Welcome & Introduction: Your Customer Journey Starts with your Employee Journey

Patrick ITTAH

Co-Founder

Fondation Follereau Luxembourg

Noble Missions deserve Great Technology

Conny REICHLING

Chargée de Direction

Salesforce

Find, Win, Keep: The Power of Salesforce Multi-Cloud

Ann HEYVAERT

Sr Manager Partner Sales

Benoit SOMERS

Sales Director

Alter Domus

How Salesforce CRM has helped us piloting our growth

Jonathan VEILER

Head of IT Development

Excellium

Boost your marketing campaigns and generate leads with Salesforce Pardot

Settle GDPR compliance readiness

Christophe BIANCO

Managing Partner

Amélie DIDION

Marketing Specialist

15 minutes: Coffee Break

Skeeled

I want my CRM operational in one week!

Olfa DJEMAL

Head of Sales

Salesforce

AI for Sales Cloud & Service Cloud demonstrations with Einstein

Carmina COENEN

Director Solution Engineering

Gianni COOREMAN

Lead Solution Engineer

 

Round Table

How to offer Best Customer Experience

All guests speakers

11.45 - 13.30: Networking Lunch

Venue:

"Scouts & Guides Building" - FNEL

61A, rue de Trèves L-2630 Luxembourg City

+
Save the date

| Jonathan VEILER’s CRM Journey with UpCRM & Salesforce

UpCRMLuxembourg City: Scouts & Guides Building - 61a, rue de Trèves

Join us at our next event!

 



These interactive sessions are the perfect occasion to hear more about Salesforce and attend demos featured by specialists from Salesforce! Discover a great way to make an impact on your business, adopting a customer centric approach.

Come and meet speakers among Luxembourg customers sharing their CRM journey.

 

We will be pleased to welcome you starting at 8.30 am for registration and breakfast.

9.00 - 11.45: Interactive Sessions

UpCRM

Welcome & Introduction: Your Customer Journey Starts with your Employee Journey

Patrick ITTAH

Co-Founder

Fondation Follereau Luxembourg

Noble Missions deserve Great Technology

Conny REICHLING

Chargée de Direction

Salesforce

Find, Win, Keep: The Power of Salesforce Multi-Cloud

Ann HEYVAERT

Sr Manager Partner Sales

Benoit SOMERS

Sales Director

Alter Domus

How Salesforce CRM has helped us piloting our growth

Jonathan VEILER

Head of IT Development

Excellium

Boost your marketing campaigns and generate leads with Salesforce Pardot

Settle GDPR compliance readiness

Christophe BIANCO

Managing Partner

Amélie DIDION

Marketing Specialist

15 minutes: Coffee Break

Skeeled

I want my CRM operational in one week!

Olfa DJEMAL

Head of Sales

Salesforce

AI for Sales Cloud & Service Cloud demonstrations with Einstein

Carmina COENEN

Director Solution Engineering

Gianni COOREMAN

Lead Solution Engineer

 

Round Table

How to offer Best Customer Experience

All guests speakers

11.45 - 13.30: Networking Lunch

Venue:

"Scouts & Guides Building" - FNEL

61A, rue de Trèves L-2630 Luxembourg City

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