| On Demand Webinar – Empower Customers With a Modern Self-Service Experience

SalesforceOn demand - Live Webinar

Delivering a first-rate customer experience requires creating an online experience that seamlessly connects customers to the information and business process they need most to be successful. Whether customers want to find a quick answer or get anytime access to manage their account, they expect an experience that is always on, personalised and easy to use.

Tune in to our on-demand webinar and learn how Community Cloud:

  • Easily extends business data and process from Salesforce and third-party systems in an engaging customer portal for any use case
  • Enables companies to create beautifully branded, mobile portals that effortlessly connect customers with the information and tools they need most

Our expert speakers:

  • Edward-Millington Jones, Sales Enablement Manager, British Airways
  • Rebecca Mackenzie, Product Marketing Manager, Service Cloud & Community Cloud, Salesforce
  • Joel Bynes, Principle Solution Engineer, Service Cloud, Salesforce

| Munich Service Cloud Community – Isar Floßfahrt

Salesforce DESalesforce Erika-Mann-Straße 31 80636 München

Endlich ist es soweit - die Munich Service Cloud Community feiert Geburtstag!

Mit einer ISAR FLOSSFAHRT möchten wir den ersten Geburtstag der Munich Service Cloud Community feiern. 

Wir laden Sie ganz herzlich ein einen Tag auf der Isar zusammen mit anderen Servicleitern/- Verantwortlichen, Vordenkern, Meinungsmachern zu verbringen. Seien auch Sie ein Trailblazer und tauchen Sie ein in den regelmäßigen Austausch mit Gleichgesinnten. 
Ziel von Salesforce ist der Aufbau einer lokalen Service Community, damit SIE als unser Kunde eine Plattform zur offenen Diskussion haben.

Register here


| Webinar – How to Drive Adoption, Strengthen and Secure your Salesforce Org

SalesforceLive Webinar

An Introduction on How to Drive Adoption, Strengthen and Secure your Salesforce Org


July 19, 2019 03:00 PM CEST


Do you have sensitive information stored in Salesforce? Are you looking to get more from your Salesforce instance? As adoption of Salesforce for critical business capabilities grows, monitoring user behaviour, tracking changes to data, and preventing data loss is more important than ever.

Join this 30 minute session to learn how Salesforce's premium security product, Shield, helps you:
- Drive performance and adoption with Event Monitoring
- Monitor compliance with your security policies and prevent infractions in real-time
- Track changes to and retain data to meet compliance obligations
- Encrypt your most sensitive data at rest, while maintaining app functionality

You'll see a demo showcasing key features and you will get the chance to have all your product questions answered.


Other Shield Sessions: July 26th & August 2nd



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| Front office digital transformation for Financial Services Organizations

Up CONSULTING & SalesforceSOFITEL EUROPE Luxembourg Kirchberg - 6 Rue du Fort Niedergruenewald, 2015 Luxembourg


UpCRM Luxembourg finance services



Financial Services Organizations
Front Office Digital Transformation

with participation of CSSF & ABBL




Please click here to Register



Event sponsored by

UpCRM Luxembourg finance services

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| Gear Up for Success with Salesforce – Luxembourg

UpCRM & SalesforceLuxembourg - To be confirmed






- Working Lunch Session -

November, 19th - 11h


Grow your Business in the Age of the Customer with Salesforce



Salesforce & UpCRM Luxembourg are teaming up for a special event!
Session dedicated to Small & Medium Businesses, on how to Grow your Business in the Age of the Customer with Salesforce. We will be joined by Izidor Ciglar, Managing Director, sharing its successful journey.

Please click here to register


Event Sponsored by

UpCRM Luxembourg Salesforce

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| Associations, comment gérer votre base de données ?

UpCRM & IMSUpCRM - 4 rue des joncs L-1818 HOWALD

Workshop "En Pratique"

IMS Luxembourg En pratiqueUpCRM soutient les associations depuis sa création en 2013, l'occasion de co-organiser une session pratique avec IMS Luxembourg, autour de la thématique de la gestion de base de données, à destination des associations "Membres Associés" dans le cadre du projet Part&Act.

IMS facilite la collaboration entre le secteur de l’économie sociale et solidaire et ses membres pour décupler l'impact et l’innovation sociale, au travers de transferts de compétences, de partages d’expertise, de mises en relation, etc.

Les organisations ont désormais un nombre croissant d'informations et données à gérer dans le cadre de leurs activités, ce workshop avait pour but de les aider à structurer leur démarche.

Ces données sont liées à leurs bénéficiaires, activités, bénévoles ou encore donateurs, données qui peuvent également être à caractère sensible.