Ecrit par | Divers

UpCRM is on the hunt for its new Lead Data Solutions !

Want to learn more about this opportunity? You reached the right page!    

 

Level Up! Since 2013, UpCRM supports organizations to gain deeper insights & build strong engagement with their customers, partners and employees, to strive for more agility to become fully Customer Centric.

UpCRM services enterprises in various industries such as: Insurance & Finance, Industry, Transport, Retail, etc.

 

We developed a dedicated methodology with an end-to-end solution, ensuring its strong adoption by all stakeholders:

  • Turning Customer Centric Solutions into a driver of success in our client’s digital transformation, through our “4S” solutions portfolio: Customer Journeys, CRM Implementation, Data & Systems Integration, Data Analysis & Quality Management
  • Providing continuous quality consulting and delivery services & proactive innovation advises through our “4D” services methodology: Discover, Design, Deliver & Drive.

To strengthen our skills in data architecture, we are now looking for a Lead Data Solutions.

Lead Data Solutions is co-owner of data activities development in collaboration with management and comes in support to pre-sales actions.

Send your Application!

Also supporting Data approach, including:

Strategy:

  • Development of data strategies and customer data programs

Modeling:

  • Definition and validation of CRM Data Model in collaboration with CRM Architects
  • Contribution to other systems Data Models definition
  • Definition of unique Data Dictionary across various systems and applications

Quality:

  • Elaboration of Data Quality Strategy
  • Definition of Data Quality KPIs
  • Design Data Stewardship Process

Migration:

  • Planning, including data mapping from legacy to SFDC systems
  • Providing assistance to Client’s IT team with legacy data extraction, cleaning and scrubbing
  • Validation of Data Migrations

Data & System Integration:

  • Definition of Data Flows between CRM, Integration Platform and other Applications
  • Validation of Data Flow Implementations
  UpCRM-Data Solution-presales

 

Additionally, the Lead Data Solutions is working closely with his peers
to contribute to the Salesforce based Business development and integration.

Also responsible to deliver engagements in respect of client deadlines or alignments taken with peers,
the Lead Data Solutions is in charge of defining and implementing right tools to design, structure and  present deliverables.

Directly in contact with customers, having a wide technical backgrounds: applications, IT Infrastructure and Business domains.

 

 

 

 

UpCRM-Data Solution-oriented

 

Send your Application!

 

 

 

Skills

Required knowledge, skills and experiences to perform in the job

  • Significant background and a minimum of 5+ years of experience in DATA field,
  • Knowledge and understanding of CRM solutions
  • Autonomous in relation to customers during pre-sales phase: be able to fully understand each client’s environment and related business needs, through clients interviews and workshops,
  • Strong technical solutions knowledge, involved in topics mentioned above: Data Modelisation, Data Flow Management (ETL/ESB), Data Transformation, Data Quality Monitoring and Improvement,
  • Lead focus discovery sessions of clients’ actual business and application environment leading to complete understanding,
  • Ability to define and execute clients’ Scope of Work through discovery workshops, evaluation and reporting,
  • Ability to manage his own agenda in a project, including the required client’s meeting schedules (client Data experts). Plus, alignment & collaboration meetings with Up Consultants and Coordination functions,
  • Strong communication skills (both written and oral) in both French and English (mandatory).

 

« Bonuses »

  • Consultant experience and attitude, ability to think ahead with clients,
  • Be a team-player and a performance driven individual,
  • Used to work under tight delays, great sense of priority management,
  • German and/or Luxemburgish being a strong asset.