Einstein Conversation Insights: managers can get insights into customer conversations and hone in on important moments. They can provide reps with tailored feedback on where they’re excelling and [...]
Salesforce has shared very good advice on how to improve organization and user's adoption on his platform. Please find below our summary of this blog post. 1 - Prepare [...]
Salesforce is unveiling a vision of the future of work based on what it calls ‘Cloud 3.0’, with ‘Hyperforce’ - a rearchitecting of the Salesforce CRM platform to run [...]
Salesforce introduces a new feature the Loyalty Management, that will be generally available in February 2021. New Loyalty Management product gives companies a 360-degree view of every member to increase [...]
La majorité des processus réalisés par la plateforme de gestion de la relation client (CRM) numéro un, Salesforce, tournent autour de l'enregistrement, du suivi ou de l'analyse de votre [...]
IBM Digital Health Pass will integrate with the Salesforce Work.com platform to help businesses, schools and governments as they strive to safely reopen public places. They will also provide [...]
Salesforce is to make its platform available on “major” public clouds. The new architecture is called Salesforce Hyperforce. All Salesforce applications are available in this new architecture. You will [...]
This year, "Dreamforce", the Salesforce annual Conference took place online only. Salesforce Chair & CEO, Marc Benioff, delivered the Dreamforce to You 2020 Keynote from Salesforce Park. Find below [...]
A few days ago, the Wall Street Journal revealed ongoing negotiations by Salesforce to acquire Slack, it's now official and done, please find below the press release : Combination [...]
Salesforce has just announced joining GAIA-X the european cloud project, please find below the full press release below : The global pandemic is an accelerator of the digital transformation [...]
