A Long Lasting Relationship
Local presence, team engagement, client intimacy, flexibility, reactivity & right-sized projects are contributing to position UpCRM as a reference on Luxembourg CRM market. As a result, UpCRM is rewarded with one of the highest notation in the Salesforce Customer Satisfaction Program achieving a score of 9.72 / 10 (Salesforce CSAT 2019).
We are able to continuously support CRM projects, from initial platform setup through project implementation and evolutions.
Since 2016, UpCRM achieved the Salesforce Gold Partner status both in France and Luxembourg, demonstrating our strong commitment to deliver best in class services.
Both in 2018 & 2019, we were awarded “Salesforce Top Partner” in Luxembourg, thanks to our team and our customers. UpCRM is the sole Luxembourg Salesforce Partner to receive this distinction by Salesforce.
The UpTeam is composed of professionals with strong experience and background in IT, business, consulting and project management. Our consulting Team has a pragmatic approach to CRM implementation and usage, knowing a CRM project is only successful if adapted to your unique way of working.
We are committed to provide the highest-quality standard of services to our customers and we are looking forward to welcome you within the UpCRM and Salesforce community.
Our consultants interpersonal skills greatly contribute to create a successful, trusted and long lasting collaboration with our customers.
Our consultants interpersonal skills greatly contribute to create a successful, trusted and long lasting collaboration with our customers.
Finance
Strong partnership
“After more than one year working with UpCRM on full sales process implementation within Salesforce, we have created a strong relationship. They want to share the Salesforce best practices and philosophy. I recommend UpCRM for small to big projects.”
Jonathan Veiler, Head of IT Strategy & Governance – AlterDomus
Services
Hand to hand with Up Consultants
“With Salesforce, we created a tailor made solution for our Customer Service, hand to hand with Up Consultants.
Their reactivity combined with Salesforce’s unique flexibility and scalability was key to the success of this long-term project. Success was measurable by a huge growth of productivity.”
Sandra Piazza, COO – LogDirect
Seamless migration from Hubspot to Salesforce
“I reached out to UpCRM in search of a local partner for a migration from Hubspot to Salesforce. They guided me through the best process to get my sales methodology translated into a simple and effective workflow.
Following to a great preparation session, the migration took place over the course of 1 week and while change is always a challenge, this one did give the right push to the team to see it as an opportunity to grow. Would recommend working with UpCRM without any hesitation!”
Olfa Djemal, Head of Sales – Skeeled HR
IT & Telecoms
Perfect partnership!
“On time & on budget,
perfect on-boarding and assistance.
Thanks the UpTeam !!!!”
Christophe Bianco, Managing Partner
Excellium Services
Strong & reliable Salesforce partner
“Very reactive, with an excellent knowledge of all functionalities of Salesforce platform. I can recommend Up Consulting for companies who need efficient support in Luxembourg.”
Micaël Weber, International Sales Manager
POST Telecom Luxembourg
Manufacturing
“Excellent collaboration from start to finish!
UpCRM Consulting Team delivered an excellent service while making their best efforts to exceed expectations. Highly recommended.
Our CRM project has been a great success thanks to a good mix of commitment and relevance from our Team and our Consultant. Having UpCRM consultants working within our Project Management Office during the whole implementation was the best choice we made regarding project organization and success. Six months after go-live, we are very satisfied and we consequently highly recommend UpCRM for Salesforce implementation projects in Luxembourg.
Thanks a lot to Julien, Patrick, Petz, Yves, Johnny and Amandine for their professionalism and their human approach toward such transformational project for our Organization. Cheers!”
Franck-Alexandre Sallebant-Bessone, Corporate Project Manager – Cebi International
Professional Associations
Trusted Partner in Luxembourg!
Competent and advisory assistance from nice people on top of it!”
Nicolas Henckes, Secrétaire Général – UEL
Professional Associations
Trusted Partner in Luxembourg!
Competent and advisory assistance from nice people on top of it!”
Nicolas Henckes, Secrétaire Général – UEL
Associations & ASBLs
L’équipe UpCRM est très professionnelle !
“L’intégration de nos données sur Salesforce nous a grandement facilité la vie. Notamment grâce à l’utilisation des fonctionnalités Web2Lead et gestion des campagnes.”
Nancy Thomas, Directrice – IMS
The excellent support from Up makes the difference !
“Salesforce is good but at the end of the day it is the excellent support from UP that makes the difference. As an international humanitarian NGO we might have an approach that is somewhat different from the “usual” Salesforce-Client but UpCRM Consultants understand and anticipate our needs in donor relations and project management and implement them rapidly. We’ve been working with them for 3 years now and we’re still looking for an occasion where one of our CRM ideas would not be feasible by UpCRM and Salesforce.”