Salesforce Winter ’25 Release
Top Features in Salesforce Winter ’25 The Winter ’25 release brings powerful new tools and enhancements to Salesforce, allowing admins and users alike to leverage improved interface controls, data [...]
Talend named a leader in 2021 Gartner Magic Quadrant for Data Quality Solutions
Talend, the leader in data integration and integrity, just announced it has joined once again Gartner Magic Quadrant as a leader for Data Integration Tools & Quality Solutions. Since [...]
New Salesforce app to access Microsoft Teams data: channels, chats and meetings
A new Salesforce app, named Anywhere365, is now available for Microsoft Teams. It allows people to bring account data and records from Salesforce into Teams. It is a collaborative [...]
Salesforce & Amazon Web Services announce extended partnership with further two-way integration
Salesforce and AWS announced plans for a new set of integration capabilities to make it easier to share data and build applications that cross the two platforms. This involves [...]
Talend achieves two key data security & privacy standards – ISO Certifications
Talend has today announced it has achieved both the information security management standard ISO/IEC 27001:2013 and the new data privacy controls standard ISO/IEC 27701:2019 certifications — the first integration provider [...]
Salesforce Einstein Relationship Insights: the AI-powered research agent to help sales teams increase leads
Einstein Relationship Insights (ERI) autonomously mines the web and disparate data sources to uncover account and contact information about customers, prospects, and companies. Salesforce is introducing a new AI-powered [...]
Ownbackup for your cloud data protection
Ownbackup is #1 cloud data protection platform for Salesforce. UpCRM is now partnering with the organisation to reinforce its value proposition and support at best its clients. Yves Leblond, Co-Founder, [...]
Salesforce Service Cloud – Transform Customer Service from Anywhere
88% of service professionals report that the pandemic exposed technology gaps in their jobs. New Service Cloud innovations give organizations the technology they need today to support agents working [...]
Tableau is now integrated into Salesforce’s Einstein Discovery
AI and machine learning capabilities developed by Salesforce are now available in Tableau, marking the first integration between the vendors since the CRM giant acquired Tableau. Tableau rolled out [...]
Three Ways Nonprofits Will Thrive in the Next Normal with Cloud CRM
Salesforce.org just posted an article on how, after one year of COVID, nonprofit organizations gained a high digital maturity in pivoting their work to meet the many challenges created [...]